Contents:

The Feedback Portal is an excellent solution for sharing your feature ideas and collecting feedback on your product roadmap and business initiatives. You can share the portal with your end customer or with specific teams within your organization.

Portals are created based on the team's internal Idea Board that is build based on the received user Insights that are grouped into actionable feature Ideas or Initiatives.

The result is a Portal that can be shared with stakeholders and end users to deliver updates and plans as well as to gain feedback from the Portal visitors.

When you create a Feedback Portal its content originates from the internal Idea Board that the team created considering and organizing Insights. Based on the Idea Board you can select what would you like to show and communicate on the Portal.
​
To create a Feedback Portal follow these steps:

Make sure you selected the right Product entity as each Product has their own Insight inbox, Idea board and Portals. Then visit the "Portal" menu and select the "Add new portal" option as below.
​

Enter the name of your portal.
​

Decide about what you want to share with your stakeholders through the portal. You can select which columns you wish to display on the portal. Furthermore, you have the possibility to narrow your focus by selecting labels to display what you need.

💡 Tip - Learn more about How to create and manage labels on Ideas
​

By default your new Portal will be created with private visibility. If you wish to set your Portal to be public and shared with stakeholders and end users via a public URL you can update its visibility.

💡 Tip - Learn more about How to update the visibility settings of a Portal
​

Users who hold an active license with the following user roles can create and edit the Portal:

If a Portal's visibility is set for public, through the Portal's URL anyone can access the Portal who know the Portal's address. Even those users who are not registered on StoriesOnBoard.
​

Learn more about: