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What is a Feedback Portal

Learn more about Feedback Portals on StoriesOnBoard.

Tamás Párványik avatar
Written by Tamás Párványik
Updated over 3 months ago

Contents:

What is a Feedback Portal

The Feedback Portal is an excellent solution for sharing your feature ideas and collecting feedback on your product roadmap and business initiatives. You can share the portal with your end customer or with specific teams within your organization.

Portals are created based on the team's internal Idea Board that is build based on the received user Insights that are grouped into actionable feature Ideas or Initiatives.

The result is a Portal that can be shared with stakeholders and end users to deliver updates and plans as well as to gain feedback from the Portal visitors.


Activities on the Portal

Once you made a Portal accessible for stakeholders or end users, they can interact with the Portal to access information available on the portal. Visitors can also perform the following activities:

  • view cards on the portal that captures information about features, new initiatives etc.

  • upvote on cards listed on the portal to support the team with prioritization

  • submit new feedback if in case you have something in mind that is not listed

Who can access the Portal

Portals can be created with the following visibility settings:

  1. Public - anyone can access it if they know the URL

  2. Private - only licensed team members can access it if they have the necessary rights


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