Contents:
Overview: What is StoriesOnBoard API
The StoriesOnBoard API lets your backend integrate with StoriesOnBoard over HTTPS. It is a server-to-server API: calls are authenticated with a workspace API token and must be made from your own server, never from browser or mobile client code.
Capabilities
You can now send Insights (feedback) into StoriesOnBoard straight from your own systems — your product, your support tool, or a data pipeline — through a new server-side API.
A POST /api/v1/insights/submissions call creates an insight in the feedback inbox of the product your token targets:
Send
content(the insight text) and an optionalsourceEmail. A successful call returns201 Createdwith afeedbackIdand a correlation id for support lookups.
Submitted insights behave like any other feedback: they land in the right product inbox, trigger your feedback automations, and are written to the audit/activity log. They're tagged with an Api source, so you can tell them apart from Zapier, portal, in-app, or Chrome submissions — and use that as its own automation condition.
Server-side only: the token is a Bearer credential in the
Authorizationheader. No browser CORS, client-side JavaScript, query-string, or cookie tokens. Rate limiting and safe JSON errors are built in, and errors never leak the token secret.
Learn more: Review the full API documentation.
Who can create the workspace API token
Workspace Admins and Subscription Admins can create and revoke tokens.
How to create your workspace API token
Visit your profile
Select "Workspace settings"
Choose the "API Tokens" tab
Click on "Create token"
Enter token details (name, target proeduct, expiration)
Select "Create token"
Copy your token and close the window
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