Insights serve as the foundation for organizing feedback and can be grouped into user-centric feature ideas later. They help track product-related feedback from different channels, making it easier to prioritize and plan effectively.
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You can collect all types of feedback in StoriesOnBoard coming from different channels, should those be external (users, clients or customers) or internal sources (development team, design team, sales, marketing or support). We call these ‘insights’ in StoriesOnBoard.

💡 Tip - Learn more about Insights.
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Ideas are larger building blocks in the product development process that incorporate several insights. They serve as the middle level in the product feedback hierarchy and should be created for features that could be considered in development.
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Ideas are used to organize the noise of insights and define actionable new features or initiatives. They help the internal team organize upcoming activities, make meaningful discussions, and prioritize what to include next in the backlog.
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Ideas are presented on a customizable Idea Board where you can define your own structure, prioritize, organize, label ideas, and set custom views to display relevant ideas only.
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💡 Tip - Learn more about the Ideas.

When you receive many insights in your insights inbox, you can manage them and move them to lists or connect insights to an idea. Here are a few options how you can connect insights to an idea:

To link insights from the insight inbox to an idea follow these steps:

💡 Tip - Learn more about Insight management
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When you organize your ideas on the idea board, you can also identify gaps and create new insights for your idea if required. Its is also possible to link additional insights to your idea from your Insight inbox or from a list. To add new insight to an idea on the idea board follow these steps:

💡 Tip - Learn more about Idea management
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💡 Tip - Learn more about Insight lists
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When you receive many insights from stakeholders, you can also sort them quickly and link them to an idea by setting up an automation for this purpose among other possibilities.

💡 Tip - Learn more about Automations

To setup an automation visit the "Insight" tab and select the "Automation" option as following:

Learn more about: