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What does Your subscription exceed its limits mean at StoriesOnBoard?
What does Your subscription exceed its limits mean at StoriesOnBoard?

I received a message: Your subscription exceed its limits on StoriesOnBoard. What shall I do?

Agnes Burkus avatar
Written by Agnes Burkus
Updated over a week ago

Contents:

This notification indicates, that the current number of team members in your StoriesOnBoard workspace exceeds the number of seats covered in your subscription.


How can I check how many seats we have?


Subscription Admin can check the current seats in the workspace by selecting Manage users menu from the top menu bar.
We recommend checking your pending invitations for Workspace Admin and Story map admin privileges, as these also count toward your subscription.

How can I add team members to my subscription?


The Subscription Admin can upgrade the subscription in Personal menu › Billing › Current subscription block by clicking Change Plan button.


You can add the number of team members and/or select monthly/annual billing, then click to Upgrade button on the desired plan.

You can also use the Upgrade button at Personal menu › Manage subscription menu.

If you do not wish to upgrade your plan you can set some of the team members to Observer in Manage users menu.


💡 Tip - Learn more:


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