StoriesOnBoard uses different roles to provide certain privileges for users and to restrict permissions.

On Workspace level, we distinguish the following roles: Subscription Admin, Admin, Member, Observer.

On the Story Map level, user roles can be: Admin, Editor or Viewer. You can also select and change the user roles for each story map individually.


Here you can find further information about each role.

Workspace Admins can change the roles of collaborators on the Workspace level by performing the following steps:

  1. Go to your workspace and click on Manage Users on the top menu bar;
  2. Select the triangle next to the user’s role in the Role column;
  3. Choose the collaborator's desired role from the drop-down menu.

Assigning people to Story maps / Boards. If you need to change a user role on a Story map level:

  1. Go to your workspace and click on Manage Workspace on top menu bar;
  2. Select Manage story maps from the drop-down menu;
  3. Select … for the story map you wish to edit, then choose Edit;
  4. Select the Collaborators tab and find the card of the user;
  5. Select the triangle next to the role of the user then select the new user role from the drop-down menu.

You can also improve the collaboration with stakeholders or other team members by enabling ‘Commenting and discussion for viewer collaborators’. If this function is enabled, Viewers have the opportunity to place their comments to the cards, but they can not edit the content of the story map.

How can I enable viewers to comment? (Please note this feature is available from our Standard Plan)

  1. Go to your workspace and click on Manage Workspace on the top menu bar;
  2. Select Manage story maps from the drop-down menu;
  3. Select … for the story map you wish to edit, then choose Edit;
  4. Select the Collaborators tab ;
  5. Click on the Commenting and discussion for viewer collaborators slider.

You can also check some other frequently asked questions related to user roles, here.

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